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Garbled and Poor Print Quality   
 
Issues Covered:

  • Extended or unintelligible character when using Windows 98
  • Fonts available on other models are not available on the FS-1000, FS-1200, FS-1750, FS-1800, FS-3750 and FS-3800 printers
  • Poor Print Quality even after Service Clean

 

Extended or unintelligible character when using Windows 98

Problem

When you start Windows 98, a small amount of text may be sent to the local printer. When this occurs, the printer may or may not eject the page after the text is printed. The text varies, but typically includes extended or unintelligible characters.

The printer may also display an error code. When you attempt to print a document you may receive a message that the printer is offline or out of paper.

Solution

This is a Microsoft issue and they have provided a solution on their website in Article ID: Q157145 - www.microsoft.com

 

Fonts available on other models are not available on the FS-1000, FS-1200, FS-1750, FS-1800, FS-3750 and FS-3800 printers

Problem

Kyocera Corporation has changed their font manufacturer from Bitstream to Agfa and this means the fonts may have changed slightly, although most users will not notice the difference. Also as part of this change the Agfa fonts are now all scalable and not bitmap.

Solution

When using the fonts from PRESCRIBE and PCL, the font numbers and Bitstream names will work the same as previously, as long as the fonts have been selected correctly. This is done transparently by a font translation table in the printer to convert the Bitstream name to the Agfa name. If the font selection is unclear the printer will attempt to select the closest match. As all fonts are now scalable this may produce very different results from previous printer models. To ensure the font is close to the original Bitstream version, please ensure the printer has the latest firmware.

FS-1000, FS-1800, FS-3800 from first production.

FS-1200 :  54.04 system firmware or above.

FS-1750, FS-3750 :  56.13 system firmware or above.


Poor Print Quality even after Service Clean

Problem

An ECOSYS III printer has streaks or fine lines appearing on the printed output after a service clean has been performed. This can be caused by hairs or lines on the Developer application roller, identified in the User Manual.

Solution

The developer needs to be removed and the developer roller cleaned. Use a lint free cloth - provided with each Toner Kit.

Be sure to check for fine fibres and hairs on the developer roller surface.

Caution: Do not touch the developer roller with your fingers or knock with heavy objects as this can leave marks on prints.