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Kyocera Mita New Zealand Privacy Policy
Kyocera Mita New Zealand is committed to maintaining the privacy of personal information that it collects from customers, prospective employees or individuals connected with Kyocera Mita New Zealand’s customers, dealers, distributors, suppliers, service providers, contractors or agents.
Kyocera Mita New Zealand is bound by the Privacy Act 1993 which governs the collection, use, handling and disclosure of personal information.
This privacy policy sets out Kyocera Mita New Zealand’s current personal information management practice. Further information can be obtained by contacting our privacy officer on 9 415 4517 or privacy@kyoceramita.co.nz
Personal Information Collected and Purpose for Collection
What is personal Information?
Personal information is any information about an identifiable individual.
What personal information is collected and why?
The type of personal information collected by Kyocera Mita New Zealand includes contact details, customer inquiries, requests, complaints, service details and other transactional information, financial information and credit reporting data or credit references relating to prospective customers and existing customers, references/resumes of prospective employees, contractors, dealers, distributors and service provides, information about a customers preferences and marketing information.
Kyocera Mita New Zealand collects personal information necessary for the operation of its business and as required by law. Kyocera Mita New Zealand is a leading supplier of photocopiers, printers and consumables in New Zealand.
Kyocera Mita New Zealand will collect information from you directly unless it believes, on reasonable grounds, that:
1. The information is publicly available;
2. You authorise us to collect information from someone else;
3. Non compliance would not prejudice your interests;
4. Non compliance is necessary to avoid prejudice to the maintenance of the law or the enforcement of a law imposing a pecuniary penalty or for the protection of the public revenue or for the conduct of proceedings before any Court or Tribunal (commenced or reasonably in contemplation)
5. Compliance would prejudice the purposes of collection;
6. Compliance is not reasonably practicable;
7. The information will not identify you or will be used for statistical or research purposes and will not be published in a form that could reasonably be expected to identify you
Your personal information may be collected as a part of marketing and promotional activities which may include special offers or prizes for individuals or organisations participating. The information may be used to contact the participant in relation to the special offer or prize or to market and promote Kyocera products, services or events. If you do not wish us to use the personal information for direct marketing purposes, then you should notify us.
When you visit the Kyocera Mita New Zealand website www.kyoceramita.co.nz, the server may log the following visitor information:
1. The type of browser and operating system you are using
2. Your domain name
3. The address of any linked site which referred you to Kyocera Mita New Zealand's website
4. Your server’s IP address (the number unique to the machine through which you are connected to the Internet)
5. The date and time of your visit, the pages you accessed and any document you downloaded.
This information is collected and used for statistical analysis or computer systems administration purposes. This information is accessed by Kyocera Mita New Zealand's IT System Administrator.
If you complete any of the on-line Forms at Kyocera Mita New Zealand website www.kyoceramita.co.nz, the personal information provided by you is collected for business purposes to enable Kyocera Mita New Zealand to contact you and provide you with the technical support information relating to product requested. If you don’t provide the information requested, we will not be able to provide the technical product support information requested.
Kyocera Mita New Zealand may also use the contact details provided to market, promote and deliver information about Kyocera products, services or events. If you do not want your personal information to be used for such purposes, you should notify us.
If you send Kyocera Mita New Zealand an email or provide us with an email address, we will record the email address. The email address will be used to communicate with you electronically as part of our business dealings with you. If you don’t provide us with your email address, we will not be able to communicate with your electronically.
The email address will be added to our contacts database or mailing list and may be used to market, promote or deliver information about Kyocera products, services or events. If you do not want your personal information used for such purposes, you should notify us.
We use third-party advertising technology to serve ads when you visit our website and sites upon which we advertise. This technology uses non-personal information about your visits to this website and the sites upon which we advertise (not including your name, address, or other personal information) to serve ads to you. In the course of delivering advertisements, a unique third-party cookie may be placed or recognized on your browser. In addition, we use web beacons, provided by our ad-serving partner, to help manage our online advertising. These web beacons enable our ad server to recognize a browser's cookie when a browser visits this site, and to learn which banner ads bring users to our website. The information collected and used by this technology is not personally identifiable. To learn more about this technology and how to "opt-out" from having non-personal information used to serve you ads, please go to http://www.doubleclick.com/us/corporate/privacy.
Use and Disclosure of Personal Information
Kyocera Mita New Zealand uses and discloses personal information held by it (including information transferred out of New Zealand) for the primary business purposes for which the information is collected as outlined above. In addition, we may also use and disclose the information for the purpose of marketing, promoting or delivering information about Kyocera products, services or events. We may disclose the information to a third party who is undertaking marketing research or customers surveys on our behalf.
If you are a contact person for a Kyocera Mita New Zealand customer, dealer, distributor, service provider or supplier, personal information about you may be used to administer, develop and maintain our business relationship with the organisation which you represent or third parties.
If in connection with a Kyocera Mita New Zealand dealer, distributor or service provider application or an application for credit terms, you provide or we receive from a third party references including credit references which include personal information, we will only use this information for the purpose of assessing the application and obtaining appropriate insurance cover. This information will have to be disclosed to our insurance broker and insurance company for the purpose of assessing and obtaining appropriate insurance cover and may also be disclosed to Kyocera Mita New Zealand related companies located overseas for assessment.
If in connection with an employment application, you provide Kyocera Mita New Zealand with a resume or references which include personal information, we will use this information solely for recruitment purposes. We may send this information to third parties or to Kyocera Mita New Zealand related companies located overseas for assessment.
Where your personal information held by us is used or disclosed to a third party, we will take steps to ensure that the information is held, used and disclosed in compliance with the Privacy Act 1993.
Kyocera Mita New Zealand may also use or disclose (other than to you) personal information:
1. If the source of the information is a publicly available publication
2. When authorised by you
3. If necessary for a range of functions or activities carried out by the police and other enforcement bodies
4. If necessary for the conduct of proceedings (commenced or reasonably in contemplation) before any court or tribunal
5. If necessary to lessen or prevent a serious and imminent threat to an individual’s life or health or a serious and imminent threat to public health or safety
6. If it is used in a form in which you are not identified or is used for statistical or research purposes and will not be published in a form that will identify you
7. If the Privacy Commissioner authorises its use or disclosure
Security
The personal information held by Kyocera Mita New Zealand is stored in electronic and paper based form. This includes information transferred out of New Zealand. Kyocera Mita New Zealand has implemented appropriate security procedures to ensure that the personal information that it holds is secure from loss, access, use, modification, disclosure or other misuse. If it is necessary for the information to be given to a person in conjunction with the provision of a service to Kyocera Mita New Zealand everything reasonably in our power will be done to prevent unauthorised use of disclosure of the information.
Kyocera Mita New Zealand will take reasonable steps, before it uses your personal information that it holds (including information transferred out of New Zealand), to ensure that it is accurate, up to date, complete, relevant and not misleading. Regard will be had to the purpose for which the information is proposed to be used.
Subject to legal requirements relating to the retention of documents, Kyocera Mita New Zealand will hold your personal information (including information transferred out of New Zealand) for no longer than is necessary for the purposes for which the information may be lawfully used.
Correction of Personal Information
You are entitled to request that your personal information held by Kyocera Mita New Zealand be corrected and that there be attached to the information a statement of the correction sought but not made. However, this does not apply in relation to personal information in the course of transmission by post, facsimile, email or other similar means. Information held by Kyocera Mita New Zealand includes information held by Kyocera outside of New Zealand.
If we are willing to correct your personal information, we will take such reasonable steps (if any), having regard to the purposes for which the information may lawfully be used, to ensure that the information is accurate, up to date, complete and not misleading. If practicable we will inform each person or body or agency to whom the personal information has been disclosed of the correction.
If we are not willing to correct your personal information we will take such reasonable steps (if any), to attach to the information, in a manner that it will always be read with the information, any statement provided by you of the correction sought. If practicable we will inform each person or body or agency to whom the personal information has been disclosed of the action taken.
Access to Personal Information
If Kyocera Mita New Zealand holds personal information about you, you may obtain confirmation of whether or not the information is held and have access to this information (subject to certain restrictions). Information held by Kyocera Mita New Zealand includes information held by Kyocera Mita outside of New Zealand.
Kyocera Mita New Zealand has identity validation procedures in place as a part of its business practice which it uses to verify a person’s identity. When we receive your written request for access to your personal information, we validate your identity before processing your request.
Kyocera Mita New Zealand may refuse access to the personal information requested in accordance with the Privacy Act 1993. For example, Kyocera Mita New Zealand may refuse to disclose information if:
1. it would be likely to endanger the safety of any individual.
2. the request is frivolous or vexatious, or the information requested is trivial.
3. it would disclose a trade secret (unless in the public interest).
4. it would unreasonably prejudice Kyocera Mita New Zealand's commercial position (unless in the public interest).
5. it would involve the unwarranted disclosure of another individual's affairs or the affairs of a deceased individual.
6. it would breach a promise made to the supplier of evaluative material that the information and/or the supplier's name would be held in confidence.
7. it would be likely to prejudice the physical or mental health of an individual (being physical or mental health information and after practicable consultation with the individual's medical practitioner).
8. it would be contrary to the interests of an individual under the age of 16.
9. it would breach legal professional privilege.
10. it would prejudice the safe custody or rehabilitation of an individual.
If access to personal information is to be denied or restricted, Kyocera Mita New Zealand will provide you with reasons for the denial or restriction to access.
If access to personal information is to be provided, Kyocera Mita New Zealand may charge you a reasonable fee for the time and costs involved in providing access. We will notify you of the fee upon receiving your request for access.
Privacy Policy Updates
Kyocera Mita New Zealand may amend, update or change this Privacy Policy from time to time. An updated version of our Privacy Policy will be posted on our website or can be obtained by contacting our Privacy Officer.
Contact Details and Complaints
If you have any questions or concerns about our Privacy Policy or problems or complaints, contact:
Privacy Officer
Kyocera Mita New Zealand Ltd
1-3 Parkhead Place
Albany Auckland 1330
Phone: (09) 415 4517
Fax: (09) 415 4597
Email: privacy@kyoceramita.co.nz
Further Information
Further information about the Privacy Act 1993 can be obtained from the New Zealand Privacy Commissioner’s web-site http://www.knowledge-basket.co.nz/privacy/slegisf.html.
